Terms of service

Please review Surplus City Liquidators Web site Terms of Access. All access to and use of this Web site will be governed by these terms. Entering into this Web site indicates that you have reviewed the Web site Terms of Access and have agreed to be bound by these terms.


All information provided on this Web site is subject to change without notice. While efforts have been made to make this Web site helpful and accurate, due to the open nature of this Web site, and the potential for errors in the storage and transmission of digital information, Surplus City Liquidators does not warrant the accuracy of information obtained from this Web site. ALL MATERIAL POSTED ON THIS SITE IS "AS IS" AND WITHOUT WARRANTIES EXPRESS OR IMPLIED. Surplus City Liquidators DOES NOT WARRANT THAT FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERUPPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Surplus City Liquidators DOES NOT WARRANT OR REPRESENT THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.


Access to this Web site is limited to viewing the linked Web pages solely for legitimate business purposes to access the information provided by Surplus City Liquidators at this Web site. Any access or attempt to access other areas of Surplus City Liquidators computer system or other information contained on the system for any purposes is strictly prohibited. You may not use any information contained on this Web site other than in connection with a legitimate business purpose.


Placement of an order shall be deemed acceptance of the Terms of Purchase. All Items are new and unused but we offer no warranty. All sales are final and no returns will be accepted.


All items listed on this site are NEW and UNUSED but out of warranty unless otherwise noted or eligible for the $30 - 30 day Surplus City program.

All sales are final and there are NO RETURNS.

Products are available for shipment on a "first come, first served" basis.

We cannot guarantee descriptive literature on our equipment, however we do have it for most items.

Prices are subject to change without notice.

Prices are NET FOB Lebanon, Indiana or Grand Prairie, TX. Unless noted within individual item or ad. Any additional expenses such as inland freight, warehouse packing, export packing (if required), forwarding fees, and ocean/air freight will be invoiced at actual cost to the customer.

We run on an approx. 3-5 business (M-F) days for a parts, 5-6 business (M-F) days for equipment warehouse turn. If your item is something that is needed immediately you must communicate your desire to us so that we can attempt to accommodate your needs. Orders for expedited shipping can only be handled Monday through Friday and must be received by Noon Eastern Time to be shipped within a 24 hours time span and those orders will incur an expedition fee on top of actual shipping charges. For any order that is confirmed and then cancelled we will charge a 20% restock fee at time of refund.

Local Pickup is available M-F 7:30am to 4:30pm EDT and some Saturdays by appt. Contact our team for details.

Place your orders 24 hrs in advance and avoid the wait. All "called in - will call" orders and website orders for pickup will be required to give a 20% non refundable deposit to hold equipment and items must be picked up within 14 business days. If past the 14 days the order will be returned to stock for resale.

IMPORTANT! Due to new 2015 Department of Energy efficiency standards 13 SEER units are for sale in northern markets only and cannot be installed in the following states: Alabama, Arkansas, District of Columbia, Delaware, Florida, Georgia, Hawaii, Kentucky, Louisiana, Maryland, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia, Arizona, California, Nevada, Mexico. If you purchase an Air Conditioner or Heat Pump below 14 SEER in restricted states -we will assume you are purchasing unit for component parts.


Surplus City Liquidators places the utmost importance on protecting information transmitted via the Site and has taken security precautions to protect all such information; however, Surplus City Liquidators cannot guarantee that any electronic commerce is totally secure. Surplus City Liquidators has taken measures to attempt to secure and protect all customer-specific information from loss, misuse, and alteration.


Product descriptions do not imply that all products are correctly described nor are they available, or in the case of functional equivalency, that performance and other characteristics are perfectly listed. For critical applications, review specifications prior to purchase.


Surplus City Liquidators reserves the right to modify or amend its Terms of Access at any time, and from time to time


This Web site contains many third-party trademarks and service marks. All marks are the property of their respective companies. All rights in the intellectual property contained in this Web site including copyright, trademarks, trade secret and patent rights are reserved. Access to this Web site does not constitute a right to copy or use any of the intellectual property its suppliers. Statutory notice contained herein represents trademark status in the United States.


This Site may be linked to other sites which are not maintained by Surplus City Liquidators. Surplus City Liquidators is not responsible for the content of those sites. The inclusion of any link to such sites does not imply endorsement, sponsorship, or recommendation by Surplus City Liquidators of those sites. Surplus City Liquidators disclaims any liability for links: (i) from another Web site to Surplus City Liquidators site; and (2) to another Web site from Surplus City Liquidators site.


Surplus City Liquidators may collect various types of information from Site Visitors. Surplus City Liquidators will collect information from companies that purchase products from our Site. The information collected may include shipping information and payment terms etc. Surplus City Liquidators Web server also collects general data pertaining to every Site Visitor, including the IP address, the domain name, the Web page, the length of time spent on the Site, and the pages accessed while visiting the Site. This information is collected to, among other things, provide statistical information, supplement system administration, and improve the content of the Site. Surplus City Liquidators may also retain the content of any communications that are sent our customer service representatives. This information helps Surplus City Liquidators to improve/respond to Visitors' inquiries regarding the Site.


Surplus City Liquidators uses the information that is collected from the Site to, among other things, better serve its customers. Surplus City Liquidators may also use the information collected to notify Site Visitors of changes to the Site, to notify Site Visitors of new products made available via the Site, and for any other legitimate and lawful business purpose of Surplus City Liquidators.


Questions regarding Surplus City Liquidators Terms of Access should be directed to Surplus City Liquidators at PO Box 607, Lebanon IN 46052