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Shipping policy

At Surplus City, our shipping solutions bring the supply house to you. We handle logistics so you can manage your business.

We ship to all 48 contiguous states and offer a variety of options including ground, LTL, flatbed, ship-to-terminal, even full truckload quantities. Our team of specialists is available to answer questions, create custom shipping quotes, and broker additional options that may not be displayed online. Give them a call at 765-482-7000.

Prefer to pickup? You are welcome to pickup your order yourself at any of our warehouses.

Order Processing

Orders are processed within 3-5 business days.

Shipping Costs

Costs are calculated by method and carrier. Additional fees may apply for liftgate delivery.

Shipping Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Note: ground shipping cannot be delivered to PO box addresses.

Order Inspection

Surplus City is not liable for any products damaged or lost during shipping. If your order arrives damaged, refuse the delivery. If your order is lost, let us know immediately. Our customer service team will file a claim with the carrier and will contact you about a replacement or refund.

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7 products

2 Ton Communicating Air Conditioner with 2 Ton Communcating Air Handler; 20 SEER

2 Ton Communicating Air Conditioner with 2 Ton Communcating Air Handler; 20 SEER

24,000 BTU SINGLE-ZONE INVERTER MINI-SPLIT HEAT PUMP SET, 208/230/60/1 R-410A 20 SEER

24,000 BTU SINGLE-ZONE INVERTER MINI-SPLIT HEAT PUMP SET, 208/230/60/1 R-410A 20 SEER

3 Ton Two-Stage Communicating Air Condioner With 125,000 Btu Two-Stage Communicating Furnace 17 Seer

3 Ton Two-Stage Communicating Air Condioner With 125,000 Btu Two-Stage Communicating Furnace 17 Seer

42,000 BTU Single-Stage Multiposition ECM Multi Speed Gas Furnace 92% AFUE 115/60/1 CFM: 1239

42,000 BTU Single-Stage Multiposition ECM Multi Speed Gas Furnace 92% AFUE 115/60/1 CFM: 1239

5 Ton Two-Stage Communicating Econet Enabled Multiposition Constant Torque ECM Fan Coil Unit

5 Ton Two-Stage Communicating Econet Enabled Multiposition Constant Torque ECM Fan Coil Unit

9,000 Btu Single-Zone Inverter Mini-Split Heat Pump Set, 115/60/1 R-410A 16 Seer

9,000 Btu Single-Zone Inverter Mini-Split Heat Pump Set, 115/60/1 R-410A 16 Seer

9,000 BTU Wall Mounted Inverter Indoor Mini-Split Heat Pump Unit, 16 SEER 115/60/1 R-410A CFM:436

9,000 BTU Wall Mounted Inverter Indoor Mini-Split Heat Pump Unit, 16 SEER 115/60/1 R-410A CFM:436

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Operating Since 1975

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