Every unit in our surplus HVAC geothermal equipment collection is brand new and has never been installed or operated. Equipment enters our inventory through manufacturer overstock, dealer order cancellations, and unsold seasonal stock. It’s not because there’s anything wrong with the units themselves. These are first-run, factory-new products moving through a different distribution channel. When a unit has any cosmetic imperfection (such as a dented panel from storage), we note it directly in the product listing so you know exactly what you're getting.

Surplus pricing reflects overstocked inventory, not reduced quality, so you're getting the same equipment at a lower acquisition cost. Standard distributor or contractor pricing on geothermal heat pumps for sale varies widely depending on tonnage, brand, and configuration, and surplus channels can offer meaningful reductions off those figures. The exact savings depend on the specific unit; check individual listings for current pricing. The discount is a function of how the inventory entered the market, not a signal about product condition or reliability.

Our collection includes geothermal heat pump brands across the major residential and commercial HVAC manufacturers, covering a range of tonnage from standard residential sizes through larger commercial configurations. Both vertical and horizontal package configurations are typically available, and inventory turns over regularly as new surplus acquisitions come in. The collection page reflects what's currently in stock, so check back if you're looking for a specific size or configuration that isn't listed.

A 30-day warranty is available as a $30 add-on at checkout on eligible items. Eligible units are undamaged residential single-phase items in qualifying categories, including heat pump units. The warranty period begins when the equipment arrives at your delivery address. Before purchasing, review the full eligibility terms at surpluscityliquidators.com for details on conditions, exclusions, and claim procedures.

Surplus City ships to all states. Smaller items ship via ground carriers like FedEx or UPS; larger units ship freight. Residential and liftgate delivery options carry additional fees. Plan for approximately three to five business days of processing time before your equipment ships. If you have questions about your specific delivery situation, reach out to the sales team before ordering.

Yes. Surplus City operates physical showrooms in Lebanon, IN; Lafayette, IN; Grand Prairie, TX; Greenville, SC; and Lebanon, PA. If you're local to any of those locations, in-person pick-up is an option. For buyers purchasing remotely, individual product listings include condition notes and specifications. You can also reach the sales team directly at (765) 482-7000 with specific questions about a unit before you buy.

Sizing is determined by the heating and cooling load of the building, not by the equipment source. A Manual J load calculation is the standard method for sizing ground source heat pump systems and should be completed before you select a unit. Oversizing can reduce efficiency and humidity control; undersizing will leave the system short on capacity during colder months. Once you have your load calculation, Surplus City's sales team can help match your tonnage requirements to available inventory.

Surplus City has been operating since 1975 and maintains physical showroom locations that customers can visit or call directly. Orders are processed through the company's secure storefront, and the sales team is reachable by phone throughout the process. For freight items, the purchase flow includes a multi-step confirmation before final payment and shipment, giving you a chance to verify shipping details before anything moves. The optional 30-day warranty provides additional protection on eligible residential single-phase units.